People Operations LLC

Effective Date: January 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description

People Operations LLC ("People Operations," "we," "us," or "our") may operate an SMS messaging program to provide customers, clients, and other individuals who have expressly opted in to receive text messages with appointment confirmations, appointment reminders, scheduling updates, rescheduling notifications, customer support communications, and other service-related messages.

SMS consent is collected through applicable website forms, scheduling forms, or other approved methods that clearly disclose SMS enrollment and provide an opportunity to consent to receive text messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services from People Operations LLC.

2. Cancellation Instructions

You may opt out of receiving SMS messages from People Operations LLC at any time by replying STOP to the number from which you received the message.

After receiving a valid opt-out request, we will send a confirmation message and will no longer send SMS messages to that number, except where permitted or required by applicable law.

If you wish to resume receiving messages, you may re-enroll through an applicable People Operations LLC form or other available opt-in process.

3. Support Information

If you need assistance with our SMS messaging program, reply HELP to the number from which you received the message.

You may also contact us using the contact information provided at the end of these Terms.

4. Carrier Liability

Wireless carriers are not responsible for delayed, undelivered, or otherwise unsuccessful SMS messages.

5. Message and Data Rates

Message and data rates may apply to SMS messages sent to or received from People Operations LLC, depending on your wireless carrier and mobile service plan.

Message frequency may vary depending on your interactions with People Operations LLC, including appointments, scheduling activity, and customer support requests.

For questions regarding your mobile plan, message rates, or data rates, please contact your wireless service provider.

6. Supported Carriers

Our SMS messaging program is intended to work with major U.S. wireless carriers and participating regional carriers. Carrier availability and message delivery may vary.

7. Age Restriction

You must be at least 18 years old to participate in our SMS messaging program unless otherwise permitted by applicable law and expressly authorized by People Operations LLC.

8. Privacy Policy

For information about how People Operations LLC collects, uses, stores, and protects personal information, please review our Privacy Policy at:

People Operations LLC/privacy-policy

People Operations LLC complies with applicable laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and applicable industry guidelines.

General Terms

These Terms of Service ("Terms") govern your access to and use of the website, services, content, and other offerings provided by People Operations LLC ("People Operations," "Company," "we," "us," or "our").

By accessing or using our website or services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific services or features.

If you do not agree with these Terms, you should not access or use our website or services.

Accessing or using the website, whether manually or through automated means, constitutes use of the website and acceptance of these Terms to the extent permitted by applicable law.

People Operations LLC reserves the right to modify these Terms from time to time. Any updated version will be posted on our website and will include an updated effective date. Your continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

Intellectual Property Rights

Our Limited License to You

The website and all materials made available through it, including but not limited to text, graphics, logos, images, designs, documents, software, videos, and other content, are owned by People Operations LLC and/or its affiliates, partners, licensors, or other applicable rights holders and are protected by applicable intellectual property laws.

Subject to these Terms, People Operations LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal or legitimate business purposes.

You may not use the website or its materials in a manner that infringes upon our intellectual property rights or violates these Terms.

Unless expressly authorized in writing, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, distribute, sell, license, create derivative works from, or otherwise exploit any material obtained from the website.

You may download or print reasonable portions of publicly available website content for personal or legitimate business use, provided that all copyright, trademark, and other proprietary notices remain intact.

Your License to Us

If you voluntarily submit or post content to People Operations LLC through the website, forms, social media, online communities, or other digital channels operated by or on behalf of People Operations LLC, you represent that you own the content or have obtained all necessary rights and permissions to provide it.

To the extent necessary for us to operate our services, you grant People Operations LLC a non-exclusive, royalty-free license to use, reproduce, process, transmit, display, and otherwise handle such content for the purposes for which it was submitted.

This license does not transfer ownership of your content to People Operations LLC.

Disclaimers

The website may contain links to websites, services, or resources operated by third parties. These links are provided for convenience and do not necessarily constitute an endorsement, sponsorship, or recommendation by People Operations LLC.

People Operations LLC does not control and is not responsible for the content, policies, availability, security, products, or services provided by third-party websites or services.

To the fullest extent permitted by applicable law, the website and its content and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.

People Operations LLC disclaims warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

We do not guarantee that the website or services will always be uninterrupted, secure, error-free, or available at all times.

You agree to indemnify and hold harmless People Operations LLC and, where applicable, its affiliates, officers, directors, employees, contractors, agents, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms, your unlawful use of the website or services, or your violation of the rights of another party, to the extent permitted by applicable law.

Online Commerce

Certain portions of the website may allow you to purchase products or services from People Operations LLC or third-party providers.

Where purchases involve third-party vendors, those transactions may be subject to the third party's own terms, conditions, and policies.

People Operations LLC is not responsible for the quality, accuracy, availability, timeliness, reliability, or other characteristics of products or services provided directly by third parties.

Any transaction between you and a third-party vendor is primarily between you and that vendor. People Operations LLC shall not be responsible for losses or damages arising from transactions with third-party vendors, except where otherwise required by applicable law.

Registration and Passwords

Certain features or services may require you to create an account or provide registration information.

You agree to provide accurate, current, and complete information and to update that information when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to notify People Operations LLC promptly if you believe your account credentials have been compromised or your account has been accessed without authorization.

People Operations LLC will not be responsible for losses resulting from your failure to protect your account credentials, except to the extent otherwise required by applicable law.

Prohibited Uses

You may not use the website or services:

• For any unlawful purpose;

• To violate applicable federal, state, or local laws or regulations;

• To infringe or violate the intellectual property, privacy, or other rights of another person;

• To interfere with or disrupt the operation or security of the website;

• To attempt to gain unauthorized access to systems, accounts, or data;

• To transmit malicious software, code, or other harmful material; or

• In any manner that violates these Terms.

People Operations LLC reserves the right to investigate suspected violations and take appropriate action.

Termination

People Operations LLC may suspend or terminate your access to the website or services, with or without notice where permitted by applicable law, if we reasonably believe that you have violated these Terms, engaged in unlawful conduct, or otherwise misused the website or services.

Upon termination, you must discontinue use of the website and any materials obtained from it where required by these Terms.

Provisions that by their nature should survive termination, including intellectual property, disclaimers, indemnification, limitations of liability, dispute provisions, and applicable governing law, will survive termination.

Limitation of Liability

To the fullest extent permitted by applicable law, People Operations LLC and its affiliates, officers, directors, employees, contractors, agents, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website or services.

This limitation applies to claims arising from website access, service interruptions, third-party services, loss of data, or other matters related to your use of the website or services, except where such limitations are prohibited by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state in which People Operations LLC principally operates, without regard to conflict-of-law principles.

To the extent permitted by applicable law, disputes arising from or relating to these Terms, the website, or the services shall be resolved in the appropriate courts or through alternative dispute resolution procedures applicable in that jurisdiction.

Nothing in this section prevents either party from seeking emergency or equitable relief where such relief is available under applicable law.

Changes to These Terms of Service

People Operations LLC may update these Terms of Service from time to time.

The most current version will be made available on our website and will include the applicable effective date.

Your continued use of the website or services after revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Contact Information

For questions regarding these Terms of Service, SMS messaging, or our services, please contact:

People Operations LLC

Phone: +1 786-933-7377
Email: hr@peopleoperations-llc.com
Website: https://peopleoperations-llc.com/

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.